Work for Mojoprint!

Immediate start

Bilingual customer support staff

While Mojoprint is essentially an English language service, we also have many Japanese clients and suppliers. We are currently looking for a fresh face (weathered also considered) to join the team with a focus on customer service in both English and Japanese. Design skills are welcome but not necessary, but familiarity with Mac OS, Google Workspace, and Adobe software is a must. This is a remote, work-from-home full-time position. Graduates welcome.

You will ideally be:

• A native Japanese speaker (or native equivalent)
• Able to speak/use English confidently (especially written English)
• Experience in hospitality or customer service
• Confident working remotely and a time management black belt
• Personable (ie. not toxic)
• Confident in using Macintosh OS and Google Workspace
• Have an interest in the printing and design industry
• Currently living in Japan

Duties will include email and chat support for printing clients (especially Japanese speakers), back office administration, liaising with suppliers, and the design/creation of a range of print materials (or management thereof).

What we offer

• Contract: Full-time position*
  *Subject to a 1-3 month probationary trial period
• Hours: Mon-Fri, 9am-6pm. All national holidays and other office holidays are off.
• Place of work: Completely remote - work from home. We supply a company computer (Mac) equipped with everything you need, but you will need a suitable working environment in which to put it and are expected to have your own high speed internet connection.
• Benefits: National health insurance, pension. Paid leave in line with Japanese labor laws.
• Salary: Based on the skills and experience of the candidate.
• Christmas presents

If you think it is you we are looking for, please apply via our LinkedIn job posting.

Successful applicants will be contacted for interview. Interviews to be held online.